General terms and conditions
IDENTIFICATION OF THE PARTIES
The service provider of the online shop located on the website www.viandasstores.es is:
VIANDAS STORES SL (B37463171)
- Calle Adaja, S/N Block M3, 1º 06 - Parque Científico USAL
- B37463171 - Villamayor - Salamanca
- Contact email: info@viandasstores.uk
Hereinafter referred to as VIANDAS. And on the other hand, the USER, referring to the natural or legal person, registered as such on this page, who makes use of the services offered on this website and is responsible for the rights and obligations granted by these General Conditions and the applicable legislation.
Both parties agree
1. PURPOSE OF THE CONTRACT (THE "SERVICE")
The purpose of this contract is to regulate the contractual sales relationship between VIANDAS and the USER when the USER accepts the corresponding box during the online contracting process.
The contractual sales relationship involves the delivery, in exchange for a specific price and publicly displayed through the website, of a specific product or service.
2. ABOUT THESE GENERAL TERMS AND CONDITIONS
2.1 APPLICABLE LEGISLATION
These general terms and conditions of contract are governed by the contents of the same - insofar as they are not contrary to the current and applicable legal system - and by the provisions of the regulations which, by way of example but not limitation, are indicated below:
- Law 7/1996, of 15 January 1996, on the Regulation of Retail Trade (LOCM).
- Law 7/1998, of 13 April 1998, on general contracting conditions (LCGC).
- Royal Legislative Decree 1/2007, of 16 November, approving the revised text of the General Law for the Defence of Consumers and Users and other complementary laws (LGDCU).
- Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI).
- Law 56/2007, of 28 December, on Measures to Promote the Information Society (LISI).
- European Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR).
- Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).
- Royal Legislative Decree 1/1996, of 12 April, approving the Revised Text of the Intellectual Property Law (LPI).
2.3 GENERAL CONTRACTING CONDITIONS
The User declares:
- That he/she has read, understands and comprehends what is set out herein;
- that he/she is a person with sufficient capacity to enter into this contract;
- that he/she assumes all the obligations set forth herein.
Access to and use of the service implies the observance and fulfilment of the provisions contained herein, as well as any other legal provision that may be applicable. Acceptance is, in any case, full and unreserved acceptance of these terms and conditions of use, which are binding. If you do not agree to these terms, you must not use this service.
We may change these terms and conditions from time to time, in which case these terms and conditions will be posted on the website and your acceptance will be required to use the service. You should check these Terms of Use of the Service to ensure that you are happy with them. If you do not agree with them, you must not use the Service. Before using the Service, you should read the entire Terms of Use of the Service.
These Terms of Use of the Service set out how you may use the Service. These Terms of Use of the Service apply to any means you have used to access the Service, including but not limited to the internet and mobile applications.
Access to the Service is permitted on a temporary basis. We reserve the right to withdraw or modify our without notice. We will not be liable if for any reason the Service or any part of the Service is unavailable at any time or for any period. However, VIANDAS, as the provider of the Service, will use reasonable efforts to maintain and improve the Service.
We periodically update the Service and therefore may change the content at any time without notice to you. We reserve the right to withdraw, modify or suspend the Service (or any part thereof) at any time without notice.
Materials and information published on the Service are subject to human error, typographical error, and other errors; for this reason, we disclaim any and all legal and other liability arising from any reliance on such information, to the fullest extent permitted by all applicable laws and without affecting your rights.
3. ON THE CONDITION OF USER
Only persons of legal age and with sufficient legal capacity to be able to consent to this contract may become users. You may not use the services, nor may you accept the General Conditions of Use of the Service of this Service if you are not legally able to enter into a binding contract with VIANDAS or if you are prohibited or legally excluded from receiving or using the services included.
VIANDAS reserves the right to close User accounts and/or to prohibit individual users from using the Service if they persistently and/or seriously violate the terms contained in these Terms of Use of the Service. VIANDAS reserves the right to withdraw all or any of the rights of Users, limit their access and even cancel their User status when there are breaches or suspicions that such access could endanger the Service or Users.
VIANDAS also reserves the right to disable any user identification code or password, either chosen by you or assigned by us, at any time, if in our reasonable opinion you have breached any provision of any of our Terms of Use of the Service.
You are responsible for maintaining the secrecy and security of your username and password. If you become aware or suspect that someone other than you knows your username or password, you should notify us as soon as possible.
VIANDAS assumes no liability for any loss or damage of any kind arising from a User's inability to access any page of the Service.
Your use of the Service is subject to this document, which constitutes a contract between you (the User) and VIANDAS, and applies to all services and upgrades you use during the term of this contract. In order to use the services contained in this Service, you must first agree to the Terms of Use of the Service contained in this Legal Notice. You may not use the services if you do not accept the Terms of Use of the Service.
The User undertakes to use the Website and all its content and services in accordance with the law, morality, public order and these General Terms and Conditions. Likewise, the User undertakes to make appropriate use of the services and content of the Website and not to use them for illicit or criminal activities that infringe the rights of third parties and/or infringe the regulations on intellectual and industrial property, or any other applicable legal regulations.
The User undertakes not to transmit, introduce, disseminate or make available to third parties any type of material and information such as data, content, messages, drawings, sound and image files, photographs or software that are contrary to the law, morality, public order and these General Conditions. By way of example, and in no way limiting or excluding, the User undertakes to:
~ Not to alter or modify any part of the Service or the contents thereof, circumvent, disable or otherwise tamper with (or attempt to circumvent, disable or tamper with) the security or other functions of the programme and use the service or its contents.
Not to use the Service for the purpose of damaging property, rights or interests of VIANDAS or third parties.
Not to make any other use that alters, damages or renders useless the networks, servers, equipment, products and software of VIANDAS or third parties.
Not to introduce or disseminate content or propaganda of a racist, xenophobic or pornographic nature, or that advocates terrorism or violates human rights.
Not to introduce or disseminate on the network data programmes (viruses and harmful software) likely to cause damage to the computer systems of the access provider, its suppliers or third party users of the Internet network.
Not to disseminate, transmit or make available to third parties any type of information, element or content that violates the fundamental rights and public freedoms recognised constitutionally and in international treaties.
Not to disseminate, transmit or make available to third parties any type of information, element or content that constitutes unlawful or unfair advertising.
Not to introduce or disseminate any false, ambiguous or inaccurate information or content in such a way as to mislead the recipients of the information.
Not to disseminate, transmit or make available to third parties any type of information, element or content that constitutes a violation of the intellectual and industrial property rights, patents, trademarks or copyright that correspond to the owners of the Website or third parties.
Not to make any other use that alters, damages or renders useless the networks, servers, equipment, products and software of VIANDAS or third parties.
Not to introduce or disseminate content or propaganda of a racist, xenophobic, pornographic or terrorist nature or that violates human rights.
Not to introduce or disseminate on the network data programmes (viruses and harmful software) likely to cause damage to the computer systems of the access provider, its suppliers or third party users of the Internet network.
Not to disseminate, transmit or make available to third parties any type of information, element or content that violates the fundamental rights and public freedoms recognised constitutionally and in international treaties.
Not to disseminate, transmit or make available to third parties any type of information, element or content that constitutes unlawful or unfair advertising.
Not to introduce or disseminate any false, ambiguous or inaccurate information or content in such a way as to mislead the recipients of the information.
Not to disseminate, transmit or make available to third parties any type of information, element or content that involves a violation of the intellectual and industrial property rights, patents, trademarks or copyrights that correspond to the owners of the Website or third parties.
Not to disseminate, transmit or make available to third parties any type of information, element or content that violates the secrecy of communications and data protection legislation.
The User undertakes to indemnify VIANDAS against any possible claim, fine, penalty or sanction that it may be obliged to bear as a result of the User's failure to comply with any of the aforementioned rules of use. VIANDAS reserves the right to request compensation for damages if applicable.
Failure to comply with this clause could constitute a criminal offence under the Spanish Criminal Code and VIANDAS reserves the right to take any legal action it deems appropriate in order to defend the correct use of the Service. We will report such breaches to the competent public security authorities and will cooperate with such authorities by disclosing your identity to them if required. In the event of any such breach, your right to use the Service will cease immediately.
With respect to user keys and passwords, VIANDAS recommends:
To safeguard and ensure the protection of your devices and the information contained in your device by taking the necessary measures to prevent access and use by any unauthorised third party, and you will be solely responsible for all consequences that may arise from inappropriate use.
The access codes to access the application are personal, non-transferable and secret.
Refrain from writing down your passwords in unsecured places.
Immediately notify VIANDAS of any access, if applicable, by an unauthorised user to this information.
Users are solely responsible for both access and actions carried out under their passwords and VIANDAS shall not be liable for any consequence, damage or harm that may arise from such access or use of the Service.
4. GENERAL CONDITIONS OF ONLINE PURCHASE
4.1 PURCHASE PROCESS
The online purchase process will follow this process:
1. CHOICE OF PRODUCT(S): adding them to the shopping cart.
2. ORDER PROCESSING:
Either as a guest filling in the data requested.
Or accessing as a previously registered user
Users may register as a registered user in this step without this being a necessary step for the completion of the purchase.
Users will be asked for information about the address where they want to receive the product(s), the desired delivery method and the chosen payment method.
3. ACCEPTANCE OF THESE TERMS AND CONDITIONS
4. ORDER CONFIRMATION AND PAYMENT OF THE ORDER: by the previously selected method.
5. CONFIRMATION OF THE PURCHASE: where applicable, payment gateway or confirmation via the platform.
6. SENDING OF PURCHASE CONFIRMATION EMAIL to the email address provided.
4.2 ORDERS
VIANDAS reserves the right to reject certain product purchase order requests when the volume or type of order requests formulated do not comply with VIANDAS internal policies or regulations established by the manufacturers of the products. VIANDAS will inform the User of this circumstance.
4.3 PRODUCT INFORMATION
VIANDAS pays great attention to the information relating to the essential characteristics of the products offered and marketed, by expressly mentioning the name of its collaborating companies and manufacturers, the characteristics of the products, as well as photographs supplied by these manufacturers, which best illustrate or inform about the products sold online.
All the information provided is done within the limits of the technique and respecting the best market standards, following at all times the consumer protection regulations in force in Spain with regard to the duty of pre-contractual information. All products marketed on the website are original and we work only with official distributors.
It is VIANDAS' will to comply with the standards and obligations of the regulations on advertising and legislation relating to consumers and Users, which does not exempt the occasional existence of human, typographical or other errors for which VIANDAS is not responsible. However, VIANDAS will work to minimise these situations and will provide the necessary means to resolve them as soon as possible. The withdrawal of the purchase in these cases will not entail the payment of the costs associated with the return by the User.
4.4 PRICE AND METHOD OF PAYMENT
The prices invoiced to the Client for the products include current taxes.
Deliveries will only be made to mainland Spain and the Balearic Islands.
The sale to the customer of products will be made for the price and conditions offered in each case.
The possible means of payment to satisfy the orders will be the following:
Payment by Credit Card.
Payment by Secured Credit Card.
PayPal payment...
Payment with Bizum...
You can find different prices and promotions between our physical points of sale and our online shop as we maintain different commercial policies in our sales channels.
4.5 AVAILABILITY
Due to supply constraints on some of our products, VIANDAS may have to limit the number of products available for purchase. As a consequence of the above, VIANDAS reserves the right to change the quantities available for purchase at any time, even after an order has been placed.
All orders, once accepted and processed, will be delivered within the limits of available stock, in a period of no more than 48 working hours. If the product is not available, VIANDAS will refund the amount charged as soon as possible.
The User will be able to find out the status of the processing of their order through the logistics company's platform.
4.6 DELIVERY
Delivery times are approximate and will depend on the availability of each product, the delivery times contemplated by the carrier, as well as the time at which the purchase is made.
Delivery is considered to have taken place as soon as the carrier delivers the product to the purchasing Customer or to a third party indicated by him, with the recipient signing for receipt of delivery of the product. We suggest that the addressee checks the condition of the products upon receipt of the same and states any reservations and complaints that may apply before removing the labelling or opening the packaging of the product purchased.
4.7 WITHDRAWAL AND RETURN OF GOODS
- TERM
The user may freely withdraw within the legally established period of fourteen (14) calendar days following the date of receipt of the product.
- EXERCISE OF THE RIGHT OF WITHDRAWAL
In order to exercise your right of withdrawal, you must fill in the web form attached in the following link and send it to us by e-mail to info@haciendazorita.com or by post, communicate it to us through Customer Service or hand it in with the product at any of the VIANDAS Stores, where the steps to be followed will be indicated.
- VIANDAS STORES (HACIENDA ZORITA). S.L.
- Address: Calle María de Molina 40, 6th floor, 28006, Madrid.
- E-mail: info@haciendazorita.com
- Call Center: 911 441 290
Our shops can be consulted at the following link
The product must be returned in its original packaging, unused and in perfect condition, i.e., not damaged, used or soiled by the User. VIANDAS will assume the cost of shipping and will send the logistics company to the shipping address for collection. The packaging must also be fully and completely identified in order to know who the sender is.
- COSTS
The User shall be responsible for the costs and other formalities associated with the return of the product, which must be packaged and sent securely, so that the returned goods arrive in perfect condition. The User will be responsible for any defect, damage or damage suffered by the product in this process.
In the event of a fault or defect in the product, VIANDAS will assume the cost of the return.
- REFUNDS
The refund period is 14 calendar days from the communication of withdrawal, although this will only be made once the products have been received and it has been verified that the User has not carried out any handling other than that necessary to establish the nature and characteristics of the products.
The refund will be made in the same way in which the User made the payment. Thus, if the payment was made by bank card, the refund will be made on the same card.
VIANDAS will reimburse the amount of the product, including shipping costs if the return is authorised by VIANDAS.
VIANDAS will not pay the costs generated by the return.
In orders where there are additional discount promotions for the fulfilment of certain purchase conditions, VIANDAS will pay the customer the amount corresponding to the returned products, and may deduct from this amount the amount of the additional discount applied at the time of purchase.
In orders where there are other types of promotions (3x2, 50% on the 2nd order, etc.) VIANDAS will pay the customer the amount corresponding to the returned products if these had been paid for by the User in the original order, and may deduct from this amount the unpaid value of the product purchased free of charge.
In the event of returning products purchased free of charge in the original order, no refund will be made.
In orders where there are gifts for purchase for the fulfilment of certain conditions, when the return of products that gave access to the promotional gift is requested or as a result of the return of such products, the conditions necessary to obtain the gift are not met, VIANDAS may request the User to include the promotional gifts obtained together with the returned products.
-REFUSAL TO EXERCISE THE RIGHT OF WITHDRAWAL
VIANDAS will accept returns provided that the product is in optimum condition, in its original packaging, unused and suitable for sale. For reasons of hygiene and, in accordance with the applicable regulations, returns will not be accepted for those products whose original presentation allows them to be used because they do not have packaging, unless they are in a poor state of origin.
VIANDAS will not accept the return of any product that suffers damage attributed to the User.
VIANDAS may deny the right of withdrawal of products depending on the characteristics necessary for the correct conservation of the product or its expiry date.
- RETURNS DUE TO ERRORS, BREAKAGE OR PRODUCT DEFECT.
In the event that the User receives an erroneous shipment, he/she must notify VIANDAS within a maximum period of 7 days from the date of delivery of the order, after checking the case, and provided that the product is in optimum condition, with its original packaging, without any type of use and suitable for sale, after communicating with the User, and after carrying out the appropriate checks, a courier will be sent to collect the wrong goods and replace them with the correct ones.
In the event of an error attributable to VIANDAS in the preparation of the order, the transport costs for the exchange shall be borne by VIANDAS.
In the event that the User has received the product in poor condition, with breakages or defects, in such cases, VIANDAS will request proof from the purchaser in order to determine the damage/defects and be able to act accordingly. Photographs of the goods/order may be requested or proof may be requested in order to verify the facts. Once the verification has been carried out and the return has been declared valid, a courier will be sent to collect the defective goods. In these cases, the User will be offered the option of replacing the product, or the refund of the amount. The shipping costs for the return of the damaged goods shall be borne by VIANDAS.
In the event that the customer detects that any product or gift item is missing after receiving their order, they must notify VIANDAS within a maximum period of 7 days from receipt of the order.
The products that have a guarantee regulated by the manufacturer will have the information related to this guarantee on the product sheet itself. In the event that you need to apply the warranty of any product purchased from VIANDAS, you should contact our customer service department to indicate the procedure to follow for its management.
5. RESPONSIBILITIES
- VIANDAS
VIANDAS shall not be liable for any interruption in the access, functioning and operability of the website, provided that this is due to unforeseeable causes or force majeure, including, but not limited to, governmental action, fire, natural disasters, insurrection, technical failure, riot, explosion, terrorist action, legal strike, errors in the telematic networks or any other circumstance beyond or beyond the control of the provider.
is obliged to ensure that the contents, data or information regarding the products or services offered on its website are reliable, truthful and accurate, and is responsible for the prices and characteristics advertised. However, it shall not be held responsible for any information that has been entered or displayed by third parties outside the provider.
It only sells the products offered through the website; the products offered have their corresponding manufacturer's guarantee, as well as the legally established deadlines for returning them to the provider.
does not permit any illegal transactions, or transactions that may be considered illegal by the credit card brands or the acquiring bank, which may or have the potential to damage the goodwill of the credit card brands or the acquiring bank, or have the potential to negatively influence them. The following activities (but not limited to) are prohibited under the card brands' programmes: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Purchaser, Issuing Bank, Merchant, Cardholder, or cards.
VIANDAS shall not assume any obligation or liability for any breach of obligations attributable to the acts of third parties (even if such acts were foreseeable), the occurrence of a force majeure circumstance, as defined in the applicable jurisdiction, or any other circumstances reasonably beyond the exclusive control of VIANDAS.
VIANDAS declines all liability for direct and indirect damages, foreseeable or not, suffered as a result of the use of the Service. In the event that VIANDAS's liability for damages suffered by the Buyer attributable exclusively to the placing of the Order is established, such liability shall be limited to the amount of the Order that the Buyer has paid.
VIANDAS may suspend or terminate the purchase, in whole or in part, or take the necessary measures without prior notice to the User in order to maintain the quality of the service, among others, in the following cases:
- carrying out routine system maintenance or emergency system maintenance;
- in the event of overload;
- when it detects a possible risk of service interruption;
- to guarantee the safety of the Users, or when deemed necessary for the good of the service.
- THE USER
declares to have full legal capacity to be bound by these General Conditions of Sale. Therefore, in the event that a person who does not have legal capacity makes a request, the legal guardians of said person (parents or guardians or any person indicated by the Civil Code) will assume full responsibility for said request and, specifically, they will have to pay the price.
He will not alter or modify any part of the Service; You will not circumvent, deactivate or manipulate in any other way (or try to circumvent, deactivate or manipulate) the security functions or other functions of the program and use the service or its contents for purposes other than those established in these General Conditions, especially with the purpose of injuring property, rights or interests of VIANDAS or third parties. It is also prohibited to make any other use that alters, damages or disables the networks, servers, equipment, products and computer programs of VIANDAS or third parties.
It undertakes to provide truthful, exact and complete information; To this end, it will hold VIANDAS harmless if a purchase cannot be completed or delivery cannot be made for reasons beyond VIANDAS or the shipping company assigned for this purpose, such as the inaccuracy of the information provided or the absence of the recipient. Notwithstanding the foregoing, VIANDAS will adopt measures typical of a diligent merchant so that the delivery is made within the agreed time, and if not, as soon as possible, to the satisfaction of the sender and the recipient, for which no responsibility can be imputed. against VIANDAS.
Failure to comply with this clause could constitute a criminal offense under the Spanish Penal Code and VIANDAS reserves the right to take any legal action it deems appropriate in order to defend the correct use of the Service. We will report such breaches to the competent public security authorities and we will collaborate with said authorities by disclosing your identity if they so require. In the event of any such breach, your right to use the Service will immediately cease.
6. WARRANTIES
All products for sale are covered by the legal guarantee of conformity and by the guarantee against hidden defects, which allows the Buyer to return free of charge defective or non-compliant products that have been delivered, as indicated in the section of these General Conditions.
- LEGAL GUARANTEE OF CONFORMITY
In accordance with the applicable regulations, VIANDAS is obliged to deliver products that are in accordance with the contract, responding for any lack of conformity that exists at the time of product delivery. It will also be liable for defects in conformity resulting from the packaging, the assembly or installation instructions, when it is carried out at its own expense by virtue of the contract or has been carried out under its responsibility.
- EXCLUSION OF WARRANTIES
Modified, integrated or tailor-made products for the Buyer are excluded from the guarantee. The guarantee will not cover apparent defects. The guarantee does not apply to products that have suffered deterioration during transport or as a consequence of misuse.
The execution of the guarantee must be done in accordance with the requirements of the legislation that regulates them.
7. INTELLECTUAL AND INDUSTRIAL PROPERTY
The totality of the contents of the Service, understood by these as merely illustrative texts, photographs, graphics, images, logos, icons, technology, software, links, domains, brands and other audiovisual or sound content, as well as its graphic design and Source codes are the exclusive property of VIANDAS or third parties, whose rights, if any, VIANDAS recognizes, and are subject to intellectual and industrial property rights protected by national and international legislation.
Any use of any of the elements subject to industrial and intellectual property for any type of purpose, especially commercial, as well as its distribution, public communication, modification, alteration, transformation or decompilation, is strictly prohibited, unless expressly authorized in writing by the owner thereof. The infringement of any of the aforementioned rights may constitute a violation of these provisions, as well as an action constituting a crime typified in articles 270 and following of the Penal Code.
The signs, logos, icons, brands and other commercial and intellectual property rights existing on the website are the property of VIANDAS and/or, where appropriate, third-party licensors thereof, for which reason all rights are reserved exclusively. to their legal owners. Consequently, any unauthorized use, manipulation or use thereof is prohibited. .
8. PRIVACY AND PROTECTION OF PERSONAL DATA
In accordance with the provisions of the General Data Protection Regulation (Regulation (EU) 2016/679 of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data), as well as other complementary legislation, we provide you with the following information:
IDENTITY AND CONTACT DETAILS OF THE CONTROLLER
(see contact details at the beginning of these Service Terms of Use)
FOR WHAT PURPOSE DO WE PROCESS YOUR DATA?
Your personal data will be processed for the purpose of executing this contract in accordance with the provisions of these General Conditions. They may also be used to be able to contact you and thus be able to attend, process and properly manage the queries, comments, incidents or suggestions submitted.
WHAT IS THE LEGITIMATION WITH WHICH WE PROCESS YOUR DATA?
The treatment of your data for the use of the Service is legitimized by the acceptance of these General Conditions of use of the Service that contains the necessary consent for the treatment of your data.
RIGHT TO WITHDRAW YOUR CONSENT
At any time you can withdraw your consent for the processing of your data, in which case you will not be able to use the Service.
TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?
For the execution of the comparison in the terms described, it may be necessary to communicate your data to third parties such as logistics companies or banking entities. VIANDAS will not transfer the data that you have provided us to other third parties unless required by a court or the Public Administration in the exercise of its powers.
HOW LONG WILL WE KEEP YOUR DATA?
The data will be kept for the essential time depending on the purpose for which they were provided or collected, without prejudice to, where appropriate, the exercise of your right of deletion.
WHAT ARE YOUR RIGHTS?
You will have the right to obtain confirmation as to whether or not we are processing personal data that concerns you. In relation to your personal data you have the right to:
- Access them.
- Request its rectification or deletion
- Request the limitation of your treatment.
- Oppose your treatment.
- Request its portability in a structured, commonly used and mechanically readable format.
You may exercise such rights before VIANDAS. To do this, you can write to the address indicated above, accompanying your request with a copy of the official identification document, or by sending an email that includes an electronic signature, in order to prove your identity, to
RIGHT TO SUBMIT A CLAIM BEFORE THE CONTROL AUTHORITY
You can file a claim with the Spanish Agency for Data Protection, especially when you are not satisfied with the response to exercise your rights, for more details you can consult the website www.agpd.es
MODIFICATIONS TO THE PRESENT DATA PROTECTION INFORMATION
We will review and update the data protection information when we deem it necessary or when there are changes in the legislation or in any of the procedures for the treatment of your personal information. If we have your email address or mobile phone number, we will also send you an email or SMS with information about such changes. If necessary, we will renew your consent to confirm that you agree to these changes.
9. OTHER ISSUES AND GENERAL INFORMATION
And clause of this contract must be interpreted in such a way that it does not violate the mandatory norms of the applicable legislation, especially those of consumers, and in any case the rights of the consumers that come from these mandatory norms are respected.
Any clause or provision of these terms and conditions of use that is or becomes illegal, invalid or unenforceable will be excluded from them and will be considered inapplicable to the extent of such illegality, invalidity or unenforceability, and will be replaced by another that resembles as much as possible to the previous one, but it will not affect or harm the remaining provisions, which will remain outside of any clause or illegal, invalid or unenforceable provision and will, on the contrary, remain in full force and effect.
All the clauses or extremes of this contract must be interpreted independently and autonomously, the rest of the stipulations not being affected in the event that one of them has been declared null by a final judicial sentence. The contracting parties agree to replace the clause or clauses affected by another or others that preserve the effects pursued by the parties.
10. DISPUTE RESOLUTION, APPLICABLE LAW AND JURISDICTION
For any litigious matter or that concerns this website, the Spanish legislation that is in force at any time will apply. These general conditions are subject to Spanish law, prevailing in any case the rights recognized for this purpose by consumer and user protection legislation.
In cases of interpretative discrepancies, caused by the existence of different versions in languages other than Spanish, the version in this language will always prevail over the other versions.
VIANDAS may establish consumer arbitration as a dispute resolution system, in which case, this will be the ordinary means of resolving discrepancies.
If any of these terms is considered invalid or unenforceable, such provision shall be deemed not to have been made and shall not affect the validity of the rest of the provisions.