Privacy policy

In accordance with the provisions of the General Data Protection Regulation (Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data), as well as other complementary legislation, we inform you that at VIANDAS STORES we are committed to the protection of the information we manage, not only for due compliance with the regulations that govern us, but also for the confidentiality of the personal data entrusted to us, specifically for the information we receive through our website.

In this line, and in accordance with the principles that govern VIANDAS STORES SL, we care about our users and their privacy by complying with the applicable regulations on data protection. To this end, we provide you with information regarding the processing of personal data that we carry out, so that, at all times, you are aware of how we process your data and the rights that you have as the owner of the same.

IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER

• Identity of the Data Controller: VIANDAS STORES SL
• TAX ID B37463171
• Address: C/Adaja, s/n bloque M3, 1º06 (Parque Científico USAL) 37185 Villamayor (Salamanca)
• Contact telephone number: 923880160
• E-mail address: info@viandasstores.uk

CONTACT DETAILS OF THE DATA PROTECTION REPRESENTATIVE

Calle Adaja, S/N Bloque M3, 1º 06 - Parque Científico USAL 37185 Villamayor (Salamanca)

FOR WHAT PURPOSE DO WE PROCESS YOUR DATA?

The data you provide to us either through purchase forms, user registration, contact, webchat, email as well as those you provide throughout your relationship with VIANDAS STORES SL may be used to contact you and thus, to attend, process and properly manage queries, comments, incidents or suggestions submitted. 

They may also be used to properly manage navigation through this website or for the exercise or defence of claims of any kind.

If you use our online shop, either by creating a user profile or as a guest, your data will be used to manage the order and the commercial relationship. 

If you so wish, and if you accept to subscribe to the VIANDAS STORES newsletter and/or accept the sending of commercial communications, we will use your data to keep you informed, either by electronic means or mobile devices, of any information that may be of interest to you.

If you accept the terms and conditions for participating in a competition held through www.viandasstores.uk, we will use this data to manage your participation in the competition.

The information provided may be processed to create a profile that allows us to offer you the information that may be of most interest to you. We also inform you that no automated decisions will be taken on the basis of this possible profile.

WHAT IS THE LEGITIMATION WITH WHICH WE PROCESS YOUR DATA?

The processing of your data for:

use of the site is legitimised by your acceptance of the purposes set out in the legal notice of www.viandasstores.uk

the management of the subscription to the newsletter, participation in competitions, the management of the commercial relationship arising from the purchase through the online shop section or the sending of commercial communications is based on your consent to provide them at the time of subscription or registration.

VIANDAS STORES SL under the protection of the legitimate interest that corresponds to it may carry out the processing that is strictly necessary for the internal administration of the website, statistical analysis of visits to the website and the behaviour of its users.

RIGHT TO WITHDRAW YOUR CONSENT

You may at any time withdraw your consent to the processing of your data for the management of your subscription, participation in competitions or the sending of commercial communications, in which case we will be obliged to cancel the subscription - and you will no longer receive the newsletter and/or other commercial communications - or cancel your participation in competitions.

In the case of data used for the purpose of managing orders or the commercial relationship arising from a purchase process, consent to the processing of your data may be withdrawn once this relationship has ended.

TO WHOM WILL YOUR DATA BE COMMUNICATED?

VIANDAS STORES SL will not pass on the data you have provided us with unless required to do so by court order or by the Public Administration in the exercise of its powers.

If you expressly authorise us to do so, we may communicate your data to other companies related to VIANDAS STORES SL in order to keep you informed of offers that may be of interest to you.

Likewise, on occasions, in order to formalise a purchase, we will transfer your data to third party companies that are necessarily involved in this process, such as, by way of example, logistics and parcel delivery companies or financial institutions.

HOW LONG WILL WE KEEP YOUR DATA?

The data will be kept for the time necessary for the purpose for which they were provided or collected, without prejudice, where appropriate, to the exercise of your right of deletion.

In relation to the processing necessary for the sending of our newsletter or commercial communications, we will keep your data in the system as long as you do not ask us to delete them.

WHAT ARE YOUR RIGHTS?

You have the right to obtain confirmation as to whether or not we are processing personal data concerning you. In relation to your personal data you have the right to:

• Access them.
• Request its rectification or erasure.
• Request the restriction of their processing.
• Oppose their processing.
• Request their portability in a structured, commonly used and machine-readable format.

You may exercise these rights before VIANDAS STORES SL. To do so, you may write to the above address, enclosing with your request a copy of an official identification document, or send an e-mail including an electronic signature, in order to prove your identity, to xxx

If you would like to know more about the processing of your data, please contact VIANDAS STORES SL at any of the addresses indicated so that we can inform you.

RIGHT TO LODGE A COMPLAINT WITH THE SUPERVISORY AUTHORITY

You can file a complaint with the Spanish Data Protection Agency, especially when you are not satisfied with the response to the exercise of your rights, for more details you can consult the web www.agpd.es

MODIFICATIONS TO THIS DATA PROTECTION INFORMATION 

We will review and update the data protection information when we deem it necessary or when there are changes in the legislation or in any of the procedures for processing your personal information. If we have your email address or mobile phone number, we will also send you an email or SMS with information about such changes. If necessary, we will renew your consent for you to confirm that you agree to these changes.